Field Application Engineer Job in Yokkaichi, Japan

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

Field Application Engineer Job Description

Introduction
Customer Support (CS) is responsible for the delivery, installation, maintenance, and optimization of ASML IC manufacturing system at customer locations. Field Application Engineer (FAE) group belong to CS.

Job Mission
FAE’s work location is in an ASML office near a customer production factory.
Currently FAE is working at Yokkaichi(Mie), Saijo(Hiroshima), Isahaya(Nagasaki) and Tsuruoka(Yamagata). Customer in Uozu(Toyama), Kumamoto and other locations are supported remotely. FAE in Yokkaichi report to the group leader in Yokkaichi.

Job Description
- Support customers to solve several issues in semiconductor manufacturing process.
- Support customers to optimize usage of ASML system. (for better product-yield and productivity)
- Support application projects (new product demonstration, evaluation, development).
- Support the introduction of new ASML technology at the customer location.
- Provide input to improve ASML products and to develop new functionalities

Field Application Engineer Job Requirements

Education
-Associate degree, Bachelor, Master’s, or PhD degree in: Physics, Physical Engineering, Electronic Engineering, Mechanical Engineering, or related disciplines.
- Native level of Japanese.
- Basic knowledge of English.

Experience
Not required. (better if any experience with semiconductor business, especially in lithography process)

Personal skills
- Analytical and technical skills.
- Customer communication and interfacing skills. (with Japanese customer)
- Able to handle cultural differences between countries.
- Ability to make clear summaries of issues and activities.
- Initiative and Ownership.

Execute and work independently as well as in a team.
- Robustness to work under pressure.

Context of the position
Typical activities:
- Design and/or execute experiments.
- Analyze data from system and/or from customer.
- Calls and meetings with customers.
- Discuss issue with colleagues in other group.
- Escalate issue to headquarter. (if issue can’t be solved within Japan)
- Provide technical input to marketing, and sales team.
- Make presentation and report to customer.
 

Field Application Engineer Application Information

Other information
New-hire will take several months of training. (both formal training courses and on-the-job assignments)
- A flexible attitude is required towards domestic and foreign travel.
- There is possibility of relocation to other customer site depending on business demand
and forecast.

Field Application Engineer Summary

Apply