Technical Services Manager Job in Nijmegen, Netherlands

Mead Johnson Nutrition is a fast growing world leader in baby and infant nutrition and we sell products to over 100 countries world wide. The vision of the company is to be the world’s leading provider of science based pediatric nutrition and specialized nutritional products and services. Mead Johnson Nutrition is highly dedicated to create nutritional brands and products trusted to give infants and children the best start in life. With over 250 employees, Mead Johnson Nutrition Nijmegen develops and produces for the European, Asian and Latin American markets.

Technical Services Manager Job Description

Goal of the position
The Technical Services Manager is responsible for leading the Nijmegen Plant technical resources related to process engineering, continuous improvement and equipment cleaning technology.
 
Key Performance Areas

• Creates and develops a high performing team of talent which is committed to the mission of the Nijmegen Plant and MJN overall. Builds a team culture committed to high performance and holds others accountable for the results expected. Focuses on continued cross training and development of technical resources within MJN Nijmegen.
• Identifies and assigns MJN Nijmegen technical resources to business initiatives and projects as required. Maintains a resource loading matrix for technical services team, balancing available resources against business priorities.  Assures support of External Manufacturing projects balanced against MJN Nijmegen requirements. Assures day to day support and needs of MJN Nijmegen Specialty Products and MJN Nijmegen Integrated Powder Plants are met.
• Leads collaborative process and equipment troubleshooting to ensure business objectives are met.  Coaches and develops others in these practices.
• Consistently applies advanced structured problem solving analysis and statistical tools to identify solutions to product, process, and packaging issues. Proven ability to take measured risks.
• Consistently identified as plant process engineering resource due to developed expertise in liquid manufacturing, spray drying, blending and powder systems
• Applies advanced understanding of GMP’s and regulatory requirements to manufacturing processes, process design, process qualification and CIP.
• Applies in-depth understanding of process safety principles in the operation, design, and modification of plant and equipment.  Able to lead the startup of a major project with significant impact to the site.
• Actively partner with product development on product launches and reformulations.  Provide focus on manufacturability of new products and impact to production efficiencies.  Acts as a liaison between Product Development and Manufacturing in the implementation of new products.
• Applies understanding of technical and business practices necessary for successful qualification of new or revised products and processes.  Has a thorough knowledge and understanding of products and formulations from raw materials through packaging.
• Serves as MJN Nijmegen point of contact within the Global Process Engineering network
• Applies process knowledge to provide both strategic and daily direction and support of raw materials, processing and packaging operations.
• Creates and executes strategy to improve efficiency, drive performance, productivity and quality through the application of industry best practices.  Proactively seeks internal and external best practices.  Assures that key learning’s are shared across MJN Nijmegen.
• Leads breakthrough teams to improve productivity, yields or plant priorities.  Identifies and implements creative solutions to complex processing issues.
• Understands the microbiological and food chemistry impact to a process in an effort to solve problems and fuel continuous improvement efforts.
• Develops the process knowledge of operators and others on site so that producing a quality product is seen as everyone’s responsibility.
• Applies advanced understanding of food processing principles to establish process specifications and instructions through the issuance, review, and approval of batch records.  Manages, develops, and coaches associates to maintain batch record system ownership.
• In-depth knowledge of process automation controls and functionality.

Technical Services Manager Job Requirements

Qualification and experience

• Bachelor’s degree in Engineering, Food Engineering or relevant science field (Food Science, Chemistry, Microbiology)
• 5-10+ years’ experience within a manufacturing environment, preferably within an Infant Formula, Food, Nutrition or Pharmaceutical company
• In depth liquid, spray drying, and / or powder blending experience preferred.
• In depth technical knowledge of products, food chemistry, analytical sampling and testing, and product formulations.
• Proven track record of developing people and providing tactical and strategic leadership to an organization.
• Demonstrated experience leading cross-functional teams including external suppliers in the successful execution of relevant food industry and productivity projects.
• Ability to prioritize multiple tasks to meet or exceed deadlines and objectives. Ability to work in a fast paced and changing environment.
• Experience in using statistical tools to analyze production data and utilize proven problem solving techniques to deliver business results.
• Previous experience working within environment dealing with regulatory agencies.
• Understanding of Supply Chain, Financial, Marketing, and R&D business processes and their linkages to manufacturing.

• Demonstrated ability to effectively manage multiple projects to deliver superior business outcomes while controlling project costs.
• Demonstrated ability to incorporate innovative concepts and technologies into viable manufacturing processes.
• Understanding of financial principles, budgeting process and resource allocation.
• Excellent communication, leadership and influencing skills. Models MJN Core Behaviors. Able to effectively communicate detailed information to multiple levels of organization from Sr. Management to line operators.
• Demonstrates initiative, ownership and accountability for self and team

Technical Services Manager Application Information

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