ASML - Global Suport Center - Project Manager Job in Veldhoven, Netherlands

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life.

To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

ASML - Global Suport Center - Project Manager Job Description

The Global Support Centre team (GSC) is responsible for delivering high quality 3rd line technical support for the global EUV installed base. This global department is currently being built.

The GSC project manager will play a key role in both strategic and operational activities to further strengthen the GSC team. You report to the global manager of the EUV-GSC.

Job Description
Strategic activities:

• Secure the implementation of the One Best Way project
• Secure a successful deployment of the US scanner team (20 FTE)
• Secure a successful deployment of the Asia scanner team (15 FTE)
• Secure a successful deployment of the Asia source team (20 FTE)
• Integration of critical sites:
• Integrate new sites into WoW
• Define, align and implement site specific improvements (scope: escalations)
• Secure a successful deployment of the Technical Support Council
• Propose improvements to the GSC line organization

• Define, create and maintain global GSC webpage (sharepoint)
• Define, create and maintain global GSC dashboard (excel/sharepoint)
• Define, create and maintain global onboarding package for new GSC engineers
• Own GSC staff meeting – agenda, MOM

ASML - Global Suport Center - Project Manager Job Requirements

Bachelor or Master degree in engineering, or equivalent experience; knowledge of Electronics, Mechanics, Optics, Software, semiconductor processes, and related disciplines.

Experience
Proven experience with setting up new teams and implementing organizational change. Proven capability to work independent and ability to manage projects (scope, time, budget). Experience within the ASML organization is a must.

Personal skills
We are looking for a service-minded project manager with a strong personal drive and strong change management skills. 
You need to be able to think in terms of processes and also step into the operation to achieve results. 
You will be a key interface between headquarters and the field organization so strong multi-cultural communication skills are a must.
You must be a solution provider to the global team, a team player, pro-active, holistic worldview, scrum i.s.o. upfront specifications.

ASML - Global Suport Center - Project Manager Application Information

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ASML - Global Suport Center - Project Manager Summary

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