ASML - IT - Operational Improvement Manager Job in Veldhoven, Netherlands

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life.

To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

ASML - IT - Operational Improvement Manager Job Description

Division description
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The IT division supports information management, infrastructure and key business processes across ASML. The goal of the IT M&M department is “… to provide effective and efficient Means & Methods to the IT Organization, in order to contribute to the successes of IT".In the role of Operational Improvement Manager you will report to the Director IT Means & Methods. Your key interfaces internally are the enterprise, domain and solution architects, Project Managers, Manager PMO, process owners, Competence Center Directors and related Management Teams. Your key interfaces externally are ASML IT's suppliers, consultants and external network. ASML creates the conditions that enable you to realize your full potential. We provide state-of-the-art facilities, opportunities to develop your talents, international career opportunities, a stimulating and inspiring environment, and most of all, the commitment of a company that recognizes and rewards outstanding performance.

Job Description

As Operational Improvement Manager in IT Means and Methods you will be responsible for identifying and driving the implementation (directly or through others) of operational improvements in the IT department in the areas of architecture, program & project management and support and change & release management. The targeted improvements encompass both ‘hard' and ‘soft' aspects of our organization.

Main responsibilities

• Maintain the IT / Means and Methods overall improvement roadmap and ensure timely execution of the approved initiatives;• 
• Work with enterprise architects, project managers and PMO manager to identify improvements to the IT processes, templates, ways of working and skill set requirements;• 
• Work with the Competence Centers and the Operations & Infrastructure department on the continuous improvement of the change & release management process• Implement improvements to the link between the change & release management process and the architecture review and approval process•;
• Work with the Competence Center Directors (or their designated delegates) to successfully deploy the improvements roadmap initiatives in the Competence Centers and the O&I department;• 
• Define the training needs of architects, project managers and project support officers;
• Liaise and align with HR with relation to people development initiatives;• 
• Redesign, implement and maintain the Means & Methods portal;• 
• Investigates opportunities to change;
• Actively informs and involves others in change processes;• 
• Monitors progress and measures results and overcomes barriers by reacting to changing environmental factors at an early stage; escalates if targets cannot be met;• 
• Defines efficient structures and processes, simplifies work methods or operations to improve performance and deliver results in order to reach agreed goals.

ASML - IT - Operational Improvement Manager Job Requirements

Education:

• Academic working and thinking level, candidate has a Bachelor or Master degree in Engineering, Science, Business Administration or Information Technology.

• At least 10 years of experience in other business and IT roles;•
• Eperience with designing, implementing and deploying operational improvements in complex organisations;•
• Experience in managing projects and IT implementations;• Understands typical IT roles and processes.

• Communicates clearly, concisely and directly to peers and customers as well as managers• Masters a variety of interaction and presentation styles and easily adjusts to audiences of diverse backgrounds;•
• Gains others' buy-in by challenging, influencing and motivating them in a positive way also beyond own area of expertise and in difficult situations, even without formal authority and where critical outcomes are at stake;•
• Is proactive and takes initiative even beyond own area of expertise;•
• Self-reflects on own behavior and performance to identify strengths and development needs in skills or knowledge;•
• Stays focused in highly demanding circumstances and maintains personal effectiveness despite barriers, set-backs or in situations of high uncertainty•
• Takes responsibility and demonstrates ownership.
• Understands and consistently questions the status quo and analyzes existing processes for improvement;•
• Remains persistent and follows up on issues until problems are solved, even beyond own area of responsibility in order to meet organizational goals;•
• Defines efficient structures and processes, simplifies work methods or operations to improve performance and deliver results in order to reach agreed goals;•
• Thinks broadly and is able to see the big picture; thinks beyond own organization in order to leverage new insights; takes on a holistic perspective on issues.

ASML - IT - Operational Improvement Manager Application Information

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ASML - IT - Operational Improvement Manager Summary

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