Service Engineer / Service Technician (m/f) Job in England

ANY Europe is part of SANY Group, a global manufacturer of heavy machine equipment.

SANY is a global manufacturer of industry-leading construction and mining equipment, port and oil drilling machinery, and renewable wind-energy systems.

Currently SANY has built 25 manufacturing bases, 6 sales regions, and over 100 offices with more than 400 agents and 8,000 suppliers worldwide. In China, SANY has established six industry parks in Beijing, Changsha, Shanghai,
Shenyang, Kunshan and Urumchi. With global R&D centres and manufacturing bases in the US, Germany, India and Brazil. SANY’s products are exported to 150 countries and regions.

Sany Europe has been operating in Europe since 2007, offering a broad range of construction machinery
products, mobile port machinery and support to customers in the region through a network of ever
expanding dealerships.

Product range:
- Crawler Cranes 60t to 650t
- Excavators 1,75t to 50t
- Port Machinery: Reach Stackers, Empty Container Handlers and Heavy Duty Forklift Trucks
- Rotary Drilling Rig

SANY Europe was formerly known as SANY Germany GmbH. The R&D team guarantees that all products distributed within Europe meet local requirements in emission, safety, reliability and efficiency. The German based SANY team is dedicated to the delivery of highest quality both in terms of sales, manufacturing and customer services. The local manufacturing can adapt machines to customer requirements like options, accessories and color schemes.

Spare parts are delivered from stock within 24 hours all over the region.

Service Engineer / Service Technician (m/f) Job Description

Duties:

• Provide engineering / technical expertise and guidance in the identification, analysis and resolution of problems in the area of after sales service
• Repairs, troubleshooting of machines, especially in excavators or port handling equipment / crawler cranes
• Handle warranty claims
• Prepare thorough and accurate technical reports, correspondence, documentation and calculations
• Conduct product training at engineering level

Service Engineer / Service Technician (m/f) Job Requirements

Background:

• Completed technical high school diploma or technical apprenticeship
• +7 years years of professional experience in the field of construction equipment
• High customer and service orientation
• Ability to work with minimal supervision
• Willingness to traval and be flexible to work after hours when needed to assist in emergency situation
• Good computer skills (MS Office) and ideally SAP CS knowledge
• Demonstrate effective verbal and written communication skills in English, French and German
• Driving licence class B and C

Service Engineer / Service Technician (m/f) Application Information

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Service Engineer / Service Technician (m/f) Summary

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