WE ARE A COMPANY THAT IS DRIVEN BY INSTINCT AND INSPIRED BY INNOVATION.
As a leading provider of Recruitment, Talent Management and HR solutions and with more than 30 years of experience, we are one of Europe’s largest independent companies, with 30 offices in 7 countries.
Senior Solutions Support Engineer Job Description
Do you have experience with automation software? Do you speak excellent English? Would you
like to work for a prosperous international company? We have the right opportunity for you.
The Senior Solutions Support Engineer is responsible for resolving product, configuration,
and application issues/questions for industrial automation, control, and operations
management software. The Senior Solutions Support Engineer is responsible for fielding
issues/questions through direct telephone support, email, or web based call tracking systems.
Senior Solutions Support Engineer Job Requirements
Requirements:
- Minimum 5 years design/application/support experience withs software or equivalent experience supporting complex software applications and installations.
- Strong SQL & VBscript Background (Able to understand logic in order to debug/isolate issues in custom code)
- Exceptional ability to rapidly diagnose, reproduce and solve complex customer problems.
- Strong domain and application knowledge, particularly in the areas of manufacturing automation, control, and analytics
- Exceptional written and oral communication skills.
- Exceptional multi-tasking skills. Ability to organize and execute on multiple high priority situations simultaneously.
- Exceptional troubleshooting, customer service and analytical skills.
- Sets an example in terms of quality, consistency and level of work, as well as work ethic and approach.
- Positive attitude when dealing with customers and co-workers.
- Bachelor of Science in Engineering; a two-year degree or extensive Technical Support background considered with appropriate experience.
- Travel (infrequent) to customer sites may be required to diagnose and resolve urgent issues
Senior Solutions Support Engineer Application Information
Benefits:
- remuneration above standard
- interesting package of benefits
- multi-cultural environment
- nice and modern working area
Please, quote the reference number 2-10-134647
Please apply with your CV and cover letter by the 'apply' button below
Senior Solutions Support Engineer Summary
| Education Backgrounds: |
Software Engineering
|
| Specialties: |
Other
Process Management
Programming
Software Architecture
|
| Education Level: |
Undergraduate (Bachelors)
Postgraduate (Masters)
Doctorate (PH.D)
|
| Experience: |
10 - 15 years
5 - 10 Years
> 15 years
|
| Languages spoken: |
English
|
| Job Location: |
, Czech Republic |
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