Technical Training Coordinator Job in San Diego - CA, United States

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

Technical Training Coordinator Job Description

Introduction 
ASML US, LP brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA.

Job Mission
We enable the creation and advancement of tomorrow’s microchips. We train EUV lithography equipment service engineers on ASML’s quickly evolving leading edge EUV light source sub-systems.  To support the top semi-conductor companies (ASML customers) in the world with ensuring their systems are available 24/7, we train EUV light source principles, system functionality, and preventive and corrective service actions. 

We partner with our training colleagues in Veldhoven to design and develop performance-based, instructor-led and web-based training programs that incorporate the most relevant technical procedures and equipment recovery processes. The Global Training Team is a driving force in maximizing system performance and availability for ASML’s customers, paving the way to bringing smaller and faster microchips that enhance all electronic equipment utilized in everyday life “This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with applicants who are immediately eligible to access controlled technology.”

Job Description
This role will interface directly with EUV Source Training’s internal and external customers for all training coordination processes.   Their deliverables will ensure the training operations are initiated, completed and recorded properly for data analysis which support operations reviews and key Customer Support business decisions.  They will coordinate with cross-functional teams through meetings and progress measurement activities to ensure priorities and urgency of work are aligned. 

Technical Training Coordinator Job Requirements

Education
Requires a Bachelor’s degree 

Experience

• Polished written and verbal communication skills; situationally savvy in conversations, especially across cultures and ESL
• Ability to translate, statistically analyze data, and effectively report problems and convey information through written and graphical formats.
• Excellent customer service skills, with an advanced understanding of customer relationship building ·         Strong interpersonal and teamwork skills; able to work collaboratively and cross-functionally in a complex, fast-paced, dynamic, and flexible environment
• Strong attention to detail, quality, and precision
• Advanced computer and Office Suite skills: Outlook, Word, PowerPoint, Excel, Visio, SharePoint, Teams
• Familiarity with organizational and administrative tools and systems, such as and parts/supplies ordering (SAP experience a plus)
• Strong organizational skills, time management, and prioritization while working under deadlines; ability to manage multiple work streams
• Excellent meeting management practices (proper attendance, agendas, start/stop times, minutes, actions, and follow-through)
• Self-starter, self-motivator; willing to do what it takes to get the job done

• Strong competence with various tools, procedures, and business systems that facilitate data analysis and problem solving
• Demonstrated results in achieving deliverables on time that adhere to quality standards.
• Minimum of four (4) years of experience in training coordination or similar administrative, customer service related role
• Previous logistics, supply chain management, and data/business analyst experience desired
• Requires a Bachelor’s degree.

Technical Training Coordinator Application Information

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Technical Training Coordinator Summary