Royal Dutch Philips is a diversified health and well-being company, focused on improving people’s lives through timely innovations. As a world leader in healthcare, lifestyle and lighting, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights and the brand promise of “sense and simplicityâ€. This means that Philips products are ‘designed around you’, 'easy to experience’ and ‘advanced’. Headquartered in the Netherlands, Philips employs about 117,000 employees with sales and services in more than 100 countries worldwide.
With sales over EUR 22 billion in 2010, Philips is a global leader across its healthcare, lighting and consumer lifestyle portfolio and is therefore:
• The world’s largest home healthcare company, being number one in: Monitoring systems, Automated External Defibrillators, Cardiac Ultrasound and Cardiovascular X-ray;
• Number one in lamps in Europe, Latin America and Asia Pacific and number two in North America; in Automotive lighting, leading in Europe, Latin America, Japan and Asia Pacific;
• Number one in the electric shavers and male grooming category globally.
In a nutshell, our strategy is to enable the growth of Philips through world-class IT, customer centricity and agile business processes. Customer centricity involves creating close ties with our customers and partners through mobile and online interaction, in order to optimize our products and services in the markets. Agile business processes involves streamlining and optimizing our end-to-end (E2E) value chain through providing on-demand business services, which will operate 24/7 in real time, and will be increasingly cloud-based. Our IT team works through a model were we engage closely with Philips’ businesses in managing the IT Portfolio, while defining a world class future state through Architecture & Platforms. Our full business portfolio is Delivered and Operated through an integrated eco-system of world class partners.
