O&M Manager (Albert Heijn Zaandam) Job in Veghel, Netherlands

A challenging role with Vanderlande will help you to develop your career and satisfy your ambitions. We are the global leaders for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. Our systems are operational at more than 600 airports – including 14 of the world’s top 20 – the world’s leading parcel companies, and 12 of Europe’s top 20 e-commerce companies.

Established in 1949, Vanderlande employs more than 4,500 people in more than 100 countries, all committed to moving our customers’ businesses forward. Our unique capabilities include integrating hardware, software and services into tailor-made solutions. The result is a distinctive track record in innovation, reliability and partnership. Our global presence provides an unrivalled 100 site-based teams, who ensure that our customers enjoy an optimum level of performance, 24/7.

Through building strong relationships – as well as enjoying our work and a more varied social life – the focus at Vanderlande is on the freedom to express ourselves while being trusted to deliver on every level. This is one of the key criteria on which Vanderlande has been assessed to become the number one Best Employer in The Netherlands for 2016.

If you’re ambitious and would like your career path to lead you to the fast-moving world of Vanderlande, then please contact us to set these challenges in motion.

Vanderlande – challenges in motion

O&M Manager (Albert Heijn Zaandam) Job Description

Your department
Global Services is responsible for the development and implementation of ‘Life-Cycle Services’ to our systems worldwide and is responsible for approximately 20% of Vanderlande’s total income and is growing strongly. Service Operations is a part of Global Services and is an international operating service organization for our customers in the Airports, Warehousing and Parcel business units.

This department consists of more than 600 employees who work together to make sure systems are available around the clock for our customers to use. Alongside the traditional services, we are working in developing ourselves as a business partner for our customers.

For the opening of the new ‘Mechanized’ Regional Distribution Centre (RDC) in Albert Heijn - Zaandam early 2019, we are searching for a natural leader with Service DNA to build and manage our service team on site.  With 130 years of existence, Albert Heijn is the oldest still food retail business in the Netherlands. From their distribution centers (DC), the nearly 1000 Albert Heijn supermarkets are provided. The distribution teams are the linking pin between the supplier and stores with always their core goal in their mind, excellent services to all stores. 

The new RDC contains a Vanderlande high tech solution called Automated Case Picking and supplies more than 300 supermarkets of Albert Heijn (https://youtu.be/VelcUcdm4N0). This is a part of the whole distribution center Zaandam where also fresh products are brought to the stores. 

Your position
The Operations & Maintenance Manager (O&M Manager) is responsible for management of handling the system for the customer, as specified in the contract and plays a key role within the management team of Albert Heijn DC Zaandam. 

You communicate, build and maintain the relationships with the key decision makers to ensure the maximum synergy between the operations of the RDC and the automated handling system. In addition, you see and create opportunities for an optimal use of our system in this challenging environment.

A core team of 8 service engineers is currently commissioning the system with the project team. The core team will be expanded to a team of nearly 50 blue and white collars. Meeting structures, procedures, staff onboarding and training, health and safety and many more topics will need to be detailed out with Albert Heijn in the 9 months before the go live. Tasks / responsibilities:

• Together with the team you build a strong (site) service team
• You plan, prepare and implement the service contract and manage it on site. Such as managing the team, operations, quality and budget
• You communicate and report to the customer and the Vanderlande organization
• Continuous improvement of system performance and the maintenance methods
• You coordinate potential major incident(s)
• You are responsible for health, safety and the environment on site

O&M Manager (Albert Heijn Zaandam) Job Requirements

Your profile
You have a proven record in operations & maintenance of high end material handling solutions  and related automation. Working within an international and multicultural environment is well known to you. The ability to manage and lead as a team builder is significant for this position.

We believe the right candidate at least meets the following requirements:

• You have finished a technical Master or Bachelor degree
• You have relevant working experience (at least 8 years) in an international Service Management role. Preferably in a technical environment
• You have experience in a management or teamleader position
• You have a strong customer focus and service “DNA” to guarantee system performance and the maintenance methods 
• You act as an entrepreneur and are commercially minded
• Excellent communication skills in English and you are willing to learn Dutch
• Willing to travel internationally 

• 27 days of vacation & 13 ADV days
• Flexible working hours
• Training
• Commuting allowance
• Pension scheme and group discount on insurances as healthcare, car and WGA

O&M Manager (Albert Heijn Zaandam) Application Information

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O&M Manager (Albert Heijn Zaandam) Summary

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