ASML is one of the world’s leading manufacturers of chip-making equipment.
Our vision is to enable affordable microelectronics that improve the quality of life.
To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.
ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.
ASML - IT Engineering Support Engineer Job Description
When working as a support engineer at ASML you will have the opportunity to deepen yourself and improve your skills in the following domains:
- Focus on Multi-disciplinary Engineering processes and engineering applications
- Supporting engineering infrastructure (Linux/Windows hosting, storage, databases, applications
- Support for Engineering Process, Design questions and Application support (knowledgeable support desk)
Job Description - Intake of end-user calls via phone, mail or support system; align with end-users on issue definition.
- Handle support calls, try to solve issues immediately, or create incidents to follow-up
- Incident and problem handling for supported Services, mainly in the Electrical Engineering area, but also for generic D&E.
- Support / take ownership of requests from engineering, and help to solve these requests. The engineering environment is used by more than 500 development engineers, worldwide.
- Participate as technical IT support engineer in running projects within the IT team.
- Investigate and implement non-standard changes with a limited scope.
- Deliver support on IT services based on Windows and Linux;
- Define improvement proposals that focus on system performance and process efficiency for end-users.
- Drive progress towards internal and external partners for implementation of solutions
- Keep abreast with relevant literature, means and methods.
Context of the positionAt ASML we invent, develop and manufacture world-leading high tech lithography machines for our chip making customers. These tailor-made machines can image billions of structures in a few seconds with an accuracy of a few silicon atoms. Our headquarters are located in the heart of the Eindhoven region, also known as ‘Brainport', Europe's top tech hub. The IT division supports information management, infrastructure and key business processes across ASML. The ICT infrastructure, hardware and applications are absolutely mission-critical for almost all ASML's internal and external activities. A department within the IT organization is IT CCP (Competence Center Product); this department is responsible for the engineering infrastructure services and applications/tooling for ASML's research and development organization. We ensure that these services are running in an optimal way and we look at innovating the services. We also support the IT applications that are used at ASML.IT CCP supports three development disciplines: mechanical, electrical and software engineering. The IT Engineering Support Engineer will be active in the electrical engineering group, supporting engineering applications for complete D&E and Research worldwide. You will report to the Solution Team Manager EEI of the IT CCP department.
ASML - IT Engineering Support Engineer Job Requirements
Experience:
Bachelor level or equivalent in IT and / or engineering.
- At least 3 years of relevant and proven experience in multi-user, multi-site, multi-platform, multi-SW, mixed HW development environments.
- Understanding and practical experience with:
- Knowledge of scripting languages (Shell scripting, (bash, csh, ksh, sh), Perl, Python, VBS, ...)
- Knowledge of Java programming
- Development environments
- Unix/Linux server infrastructure
- Windows server infrastructure
- Databases
- Multiple virtualization techniques
- Knowledge of Engineering Applications is a pre, in particular Electrical Engineering applications or HDL design environments.
Personal skills- Highly motivated team player
- Shows initiative and problem solving attitude
- Independent, accurate, systematic approach, problem solving
- Pragmatic, practical, flexible and committed to quality
- Analytical skills
- Think practical on the impact of decisions for end-customer / user
- Strong communication skills and proficiency in the Dutch and English language.
ASML - IT Engineering Support Engineer Application Information
Please apply with your CV and cover letter by the 'apply' button below
Remember - you found this opportunity on Qreer.com
ASML - IT Engineering Support Engineer Summary
| Education Backgrounds: |
Software Engineering
|
| Specialties: |
Algorithms
Programming
Project Management
|
| Education Level: |
Undergraduate (Bachelors)
|
| Experience: |
2 - 5 years
5 - 10 Years
|
| Languages spoken: |
English
|
| Job Location: |
Veldhoven, Netherlands |
| Keywords: |
ASML - IT Engineering Support Engineer, software engineering, team management, programming |
Apply
