A challenging role with Vanderlande will help you to develop your career and satisfy your ambitions. We are the global leaders for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. Our systems are operational at more than 600 airports – including 14 of the world’s top 20 – the world’s leading parcel companies, and 12 of Europe’s top 20 e-commerce companies.
Established in 1949, Vanderlande employs more than 4,500 people in more than 100 countries, all committed to moving our customers’ businesses forward. Our unique capabilities include integrating hardware, software and services into tailor-made solutions. The result is a distinctive track record in innovation, reliability and partnership. Our global presence provides an unrivalled 100 site-based teams, who ensure that our customers enjoy an optimum level of performance, 24/7.
Through building strong relationships – as well as enjoying our work and a more varied social life – the focus at Vanderlande is on the freedom to express ourselves while being trusted to deliver on every level. This is one of the key criteria on which Vanderlande has been assessed to become the number one Best Employer in The Netherlands for 2016.
If you’re ambitious and would like your career path to lead you to the fast-moving world of Vanderlande, then please contact us to set these challenges in motion.
Vanderlande – challenges in motion
Your department:
Global Services is responsible for the development and implementation of Life-Cyle Services to our systems worldwide. With a growing share of around 20% of total sales, the service business has developed into a key part of the core business of Vanderlande. The Controls Service Desk is part of the Global Service Desk organization.
The primary task is to support (24/7) the operating software of customers within our market segments Airports, Warehouses and Parcels systems. Our Controls Service Desk is a service organization that operates internationally, with the task of supporting customers and local service staff by analyzing problems and advising on controls-related matters.
Your position:
As Service Automation Engineer (PLC) you start in an education program to learn the low-level controls software of our material handling systems. You become a technical expert, getting more and more responsibilities. Besides the education, you and your team are responsible for quickly solving faults and other issues on our customers’ systems.
You’ll trace and correct incidents and are responsible for the incident tickets (incident management). If an incident can’t be solved on-the-spot you’ll carry out a quick fix and coordinate the incident to the specialists. After the incident is restored you analyze the cause of the incident and come up, together with your team, with solutions to prevent reoccurrences. The majority of these support tasks are carried out from our office via VPN connections 24/7.
For our local service organizations (worldwide), you and your colleagues are the contact for low level controls software related problems that cannot be resolved locally.
You therefore form an important link between the different service organizations and internal departments, while regularly communicating directly with customers.
Your profile:
As a Service Automation Engineer (PLC) you have frequent customer contact, so it’s important to have good communication skills. You can analyze problems very well, you ask the right questions, you listen to the customer and you can translate your findings into a technical solution.
Please apply with your CV and cover letter by the 'apply' button below
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If you want to take on this demanding challenge, apply now by filling in the application form and upload your resume and motivation letter.
Education Backgrounds: |
Electrical Engineering Mechatronics Software Engineering |
Specialties: |
Commissioning Control systems Field Service Industrial Automation Programming |
Education Level: |
Undergraduate (Bachelors) Postgraduate (Masters) |
Experience: |
0 - 2 years 2 - 5 years 5 - 10 Years |
Languages spoken: |
English |
Job Location: | Veghel, Netherlands |
Keywords: | Automation, Engineering, Software Engineering, software Design, Software Architecture, Control technology (PLC) |
Type: Job
Deadline: 27th June 2018
Job reference (ID): 12477
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