Field Service Engineer Job in Amsterdam , Netherlands

Dyson has developed a range of technology for public, leisure and work spaces. Each machine is designed with productivity and well-being in mind – helping to improve the experiences of your employees and guests.

Field Service Engineer Job Description

Function Overview

Our Customer Service team epitomises Dyson’s problem-solving ethos. There’s no query our Field Service team can’t answer. And there’s no fault our Field Service engineers can’t fix.
Driven to turn owners into passionate advocates of the brand, our team makes each experience rewarding.


Accountabilities

This role has responsibility for the repair and service of all Dyson products within the customer’s home, providing a high level of professional customer service and after sales in a timely manner, whilst adhering to relevant Health and Safety requirements.

• Complete all Dyson repairs proficiently and to the highest standard, ensuring where possible the problem is fixed on the first visit.
• Fulfilling, where possible, the required jobs per day quota, planning your journey and organization with the help of Field Service Support.
• Sell consumable products, warranty policies, accessories and machines directly to customers. Meeting targets set for sales revenue.
• Cover a designated post coded area delivering high quality service to all Dyson customers
• Control of stock and tidiness within company standards. Maintaining a clean, ensuring that it is fit for purpose and presents a professional image

Field Service Engineer Job Requirements

Skills

This is a great opportunity if you are keen to be mobile, meet people of all types and relish a high level of job satisfaction. We believe in nurturing talent and challenging people, so you'll get all the support and mentoring you need to succeed.

Field Service Engineer Application Information

Please apply with your CV and cover letter by the 'apply' button below

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Field Service Engineer Summary

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