Graduate Engineer Voice of Customer Quality Function Job in Brussels, Belgium

TOYOTA is one of the world's largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 300.000 people.

Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities,Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts and accessories, and manages Toyota's European R&D, manufacturing and engineering operations.

Graduate Engineer Voice of Customer Quality Function Job Description

Your responsibilities:
 
Lead the “Voice of Customer” activity in Europe:

• Manage and coordinate our Customer Survey partners including budget definition, expectations clarification, results follow up, etc
• Ensure regular Survey data analysis, visualization to key stakeholders (Designers, Manufacturing plant engineers etc) and reporting the results and progress through various levels of the organisation.
• Coordinate the improvement activities with the responsible stakeholders, both in Mass production and for future projects of new vehicles.
• Continuously develop the European “Voice of Customer” activities in Europe by identifying and adopting the best practises from Japan and North America’s “Voice of Customer” activities

Graduate Engineer Voice of Customer Quality Function Job Requirements

Your profile:
 

• You have a degree in engineering (Automotive, mechanical, industrial…)
• We are looking for young graduates or having max. 18 months experience in a manufacturing / quality / R & D / After Sales  environment within an international company
• Strong numerical, logical and data analysis skills
• You have a logical and hands-on approach
• You are well organised and your flexibility makes you a perfect team player
• You have good communication and problem-solving skills in an open and professional manner
• Able to discuss with many stakeholders with diverse backgrounds and requirements
• Ability to work independently, yet manage projects as part of a team
• Result oriented, commercial acumen & service minded proactive attitude
• You are fluent in English, any other language will be considered as an asset
• You are familiar with MS office tools (especially Excel and Access)
• You are willing to travel across Europe and to Toyota Motor Corporation in Japan
• Valid driving license for Europe

• wish to develop and are ready to persevere in order to reach challenging targets
• seek facts before making recommendations or decisions
• have strong planning and organizing skills
• enjoy working in a team in a very multicultural environment, respecting others
• have excellent communication skills

Graduate Engineer Voice of Customer Quality Function Application Information

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Graduate Engineer Voice of Customer Quality Function Summary

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