Field Engineer Job in Eggenstein-Leopoldshafen, Germany

Nanoscribe GmbH, located close to Karlsruhe, Germany, is a young, rapidly growing company. We develop and produce 3D printers for the nano-, micro- and mesoscale as well as specifically tailored materials and process solutions. As technology and world market leader in this segment, we serve the research market as well as industrial applications.

Field Engineer Job Description

• Commissioning of 3D printers worldwide including unpacking, assembly, laser alignment, tuning and testing
• Basic and advanced training of customers
• Technical and application support for our customers
• Maintenance and service for our customers’ systems via remote support as well as field support worldwide
• Strengthen the relationship to our customers
• Create service quotes and manage service orders
• Gather customer and support feedback to maintain and extend our database
• Act as an agent for bug reports and feature requests between our customers and product development
• Active participation at User Meetings
• Occasionally support our sales department at international exhibitions
• This position includes about 40% travel within Europe and occasionally worldwide

Field Engineer Job Requirements

• Successfully completed studies with a strong technological background
• Outstanding problem solving and documentation skills
• Ability to work independently and concentrated under pressure particularly during field service
• Strong presenting skills and drive for transferring knowledge
• Exceptional communication skills and excellent command of spoken and written English; basic German skills are a plus
• Ability to work well in teams
• Eagerness to travel internationally
• Cultural sensitivity in international relations
• Practical experience with optical beam path alignment
• Driver’s license (German equivalent 3B) valid for German residents

Field Engineer Application Information

As part of our young international service team, you will commission our state of the art 3D printers worldwide, visiting renowned universities, research institutes and companies. You will gather an increasing understanding of the optics, the mechanics and the electrical components of the system and proficiently maintain, repair and optimize the devices in the field.

This position includes the chance to stay in touch with the forefront of scientific research in the fields of microfluidics, life-sciences, photonics, material science, micro-optics and many more.

You support our customers to become expert users and convey your excitement for the technology.
We offer a two year contract with an option for a permanent position. Grab your chance at being part of a committed team within the technology and market leading company in 3D micro printing.

Please apply with your CV and cover letter by the 'apply' button below

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Field Engineer Summary