Product Manager Tooling & Innovation (Services) Job in Veghel, Netherlands

A challenging role with Vanderlande will help you to develop your career and satisfy your ambitions. We are the global leaders for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier of process automation solutions for warehouses. Our systems are operational at more than 600 airports – including 14 of the world’s top 20 – the world’s leading parcel companies, and 12 of Europe’s top 20 e-commerce companies.

Established in 1949, Vanderlande employs more than 4,500 people in more than 100 countries, all committed to moving our customers’ businesses forward. Our unique capabilities include integrating hardware, software and services into tailor-made solutions. The result is a distinctive track record in innovation, reliability and partnership. Our global presence provides an unrivalled 100 site-based teams, who ensure that our customers enjoy an optimum level of performance, 24/7.

Through building strong relationships – as well as enjoying our work and a more varied social life – the focus at Vanderlande is on the freedom to express ourselves while being trusted to deliver on every level. This is one of the key criteria on which Vanderlande has been assessed to become the number one Best Employer in The Netherlands for 2016.

If you’re ambitious and would like your career path to lead you to the fast-moving world of Vanderlande, then please contact us to set these challenges in motion.

Vanderlande – challenges in motion

Product Manager Tooling & Innovation (Services) Job Description

Do you have a passion for new technologies? Do you see how innovative tooling enable us to do our service activities more efficiently and how it adds value to our customers? Do you want to contribute to the Vanderlande Life-cycle Services on its journey to become smart and innovative? If so, then join our Service Technology department!

Your department
Service Technology is part of the Global Services organization which accounts for more than 20% of the total sales at Vanderlande. The department manages the life cycle of our products and customer installed base. Working together with the Vanderlande Research & Development department, Service Technology manages the service requirements and prepares the Global Service organization for effective and efficient execution of life-cycle services. Secondly, Service Technology provides consulting on IT and Controls services and on revision, modification and retrofit projects for customers. And last, they also investigate new enabling technologies to improve our service offerings.

Your position
As Product Manager Tooling & Innovation (Services) you will be part of the Service Technology department within Global Services. In this new position, you ensure that Vanderlande Life-cycle Services applies new technologies and service tooling in a structured approach in our service offering and delivery.

In close cooperation with the R&D technology program, you will create a vision and roadmap on how new technologies will strengthen our service offering in the near and further future (e.g. augmented reality or predictive maintenance). You will work out business cases for promising themes.

For approved initiatives, you will manage the product development process and you embed the product in the organisation (sales, deployment, usage, support). You monitor the usage of existing service tooling and start improvements when needed.Your main activities will be:

• Explore which technologies could strengthen the Vanderlande Service offering by analysing market, customers, competitors and technology companies
• Create and update service technology innovation roadmap
• Guide service innovations through ideas management- and development- processes
• Lead the development of service tooling and embedding in service offering and organization
• Manage Service tooling during its life-cycle: monitor sales and usage, feedback user experiences, keep tooling supportable and up-to-date according to technology developments and decide when to phase-out.

Product Manager Tooling & Innovation (Services) Job Requirements

Your profile

• Master degree with technical background (e.g. innovation management, industrial engineering)
• Min. 8 years relevant work experience in innovation- or product management
• Preferably familiar with user requirement analysis
• Preferably familiar with service organisations
• Good stake-holder management and commercially minded
• Self-starter with strong communication skills able to challenge and influence others

• 27 days of vacation & 13 ADV days
• Flexible working hours
• Training
• Commuting allowance
• Pension scheme and group discount on insurances as healthcare, car and WGA

Product Manager Tooling & Innovation (Services) Application Information

Please apply with your CV and cover letter by the 'apply' button below

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Product Manager Tooling & Innovation (Services) Summary

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