ASML - Competency Engineer (CS Service Engineering) Job in Veldhoven, Netherlands

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life.

To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

ASML - Competency Engineer (CS Service Engineering) Job Description

The mission of Competency Engineering is to enable our service engineers in the field, to be successful in supporting our customers.

As an expert you will function as the technical interface between CS Local organizations and ASML Headquarters for the high-volume installed base.In this role you will be responsible for the completeness and the quality of all knowledge, tools and spare parts (=Service Mix) that are required to diagnose, repair and recover ASML systems installed in a customer fab.

You combine in-depth subsystem knowledge with field experience and the ability to consolidate this into worldwide best practices. Next to your CS field colleagues, you will interface with the Development & Engineering, Manufacturing and Supply Chain sectors.
Your awareness of the environment in which your field service colleagues perform maintenance, enables you to identify and solve gaps in our service mix and to deliver end-user feedback in improvement projects in Veldhoven.

Job Description
In the ASML product life cycle you will have the following responsibilities:

• Perform in-depth analysis of structural issues of the high-volume installed base at our customers.
• Identify structural improvements to the design of ASML products and estimate their impact on CS operation
• Identify structural improvements to the Service Mix and implement them globally in CS
• Handshake and validate Service Mix that is supplied with new products and functionalities by Development & Engineering while safeguarding the needs for Fab Teams to be able to execute maintenance independently of external support.
• Transfer and maintain all relevant knowledge to the CS field engineers in the form of documentation, training and Knowledge Transfer.
• Facilitate and maintain a global competency network.

ASML - Competency Engineer (CS Service Engineering) Job Requirements

Bachelor or Master Degree in a technical area.

Experience
Preferably 3 years or more work experience in an engineering or customer support role.

Personal skills

• Pro-active attitude and taking initiative;
• Analytical skills;
• Helicopter view;
• Flexible but result driven;
• Team player with excellent communication skills in a multicultural work environment.
• Excellent verbal and writing skills in English.
• Ability to travel up to 15% of the time.

ASML - Competency Engineer (CS Service Engineering) Application Information

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ASML - Competency Engineer (CS Service Engineering) Summary

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