ASML - Start-up Equipment Support Engineer Job in Veldhoven, Netherlands

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life.

To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

ASML - Start-up Equipment Support Engineer Job Description

Your mission is to acquire and maintain system generalist knowledge of the ASML systems, develop a large support network in Veldhoven and demonstrate strong organizational and coordination skills during product introductions. The ultimate goal is to drive the maturity of the released products to meet the customer committed performance and cycle time requirements.

Job Description
As an ASML Start-up Engineer you will provide introduction support for new ASML systems and upgrades and help ensure they are installed on-time.
A holistic knowledge of ASML products is enhanced by your on-going working relationships with a broad range of specialists that will enable you to successfully introduce new products into the field. Through the use of regular status reports you will highlight the people you need and the assistance they can provide. Your close proximity with the field also makes you the ideal source for fresh ideas in new product development.
This gives you excellent opportunities to provide requirements for future developments and new product designs. 

Main responsibilities:

• Supporting on-site introduction of new model machines and/or new platforms to our local customer service team and customer engineers
• Managing system upgrades for new and existing ASML systems
• Mature the product by driving the cycle time and performance specifications
• Transferring knowledge of new products or platforms to enable local engineers to sustain the new product by themselves
• Keep up to date on the latest technologies by maintaining a network of specialists within the ASML community
• Prevent issues from re-occurring by driving a structured issue resolution process
• Taking part in availability / reliability projects to help identify improvements in failure sensitivity and maintainability, and then ensuring that these improvements are implemented in new and existing products

ASML - Start-up Equipment Support Engineer Job Requirements

Technical University graduate in Electrical Technology, Mechatronics, Mechanical Engineering, Physics or Computer Science.

Experience
Engineer with experience in a support department for high-tech products. Generalist level equipment knowledge of ASML NXT or NXE systems is desired. NXE system/source knowledge is a plus.

Personal skills

• Ability to prioritize activities and co-ordinate a broad range of specialists
• Ability to motivate and convince others at all levels of the organization
• Strong technical background and a drive towards solutions
• Strong analytical skills
• Customer focus
• Stress tolerant
• Good communication skills (multi-cultural and towards different levels)
• Excellent written and spoken English language skills

ASML - Start-up Equipment Support Engineer Application Information

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ASML - Start-up Equipment Support Engineer Summary

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