ASML - CS Field Performance Analysis – Data Quality Manager Job in Veldhoven, Netherlands

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life.

To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

ASML - CS Field Performance Analysis – Data Quality Manager Job Description

As an ASML CS Data Quality Manager you will be the link between the ASML data providers in the field and the performance analysts and system developers in Veldhoven.

You will be expected to drive the ASML organization towards providing quality performance data enabling improvements for installed base systems at ASML's key-customers by providing means and methods to the data providers on field Key Performance Indicators including availability, reliability, eXtreem Long Downs, labor hours and parts usage.

Your general system and field knowledge will enable you to identify which area of the performance data requires improvement.

Job Description
You support the ASML CS engineers in their job to providing quality data and information for performance analysis and management. You own and maintain the processes and work instructions needed to ensure the right information and data is available to the organization to drive the right performance improvements. You train the data providers and are the point of contact in case they experience problems or have questions. You monitor and steer the output of the data providers with respect to the required quality.

Context of the position
Sector Information The sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement ofASMLsystems at customer locations, as well as transferring all relevant knowledge and supporting the customer in the use of these systems in his production process. CS Central takes care that effective support of the customer by local offices is possible by providing knowledge, technical support and process support to the field offices.Position in the Organization The CS Data Quality Manager reports to the manager CS Field Performance Analysis, part of the department CS Service Engineering. The department Service Engineering is part of CS Field and Product Support Group.

ASML - CS Field Performance Analysis – Data Quality Manager Job Requirements

Bachelor or Master degree in a technical field (e.g. Information Technology, Electronics, Physics, Mathematics, Business Administration or other technical backgrounds).

Experience
5 years or more experience working in an engineering role in an international setting, preferably in a semiconductor industry supplier role.

Personal skills

• Capable of dealing with a very broad range of technical subjects;
• Result driven;
• Able to drive, steer and convince others;
• Able to write clear application documentation and work instruction;
• Knowledge of software applications, preferably database applications;
• Able to build network cross department & international;
• Good communicator and team player;
• Cultural awareness;
• Excellent English language skills in speech and writing.

ASML - CS Field Performance Analysis – Data Quality Manager Application Information

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Contact Information

RC00529-QR-COM

ASML - CS Field Performance Analysis – Data Quality Manager Summary

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