Field Service Engineer Job in Langenfeld , Germany

Field Service Engineer Job Description

TOMRA Sorting, Inc. is a world leader in optical and electronic sorting equipment. We are a dynamic company with an outstanding product line and customer satisfaction in the sorting industry.
Our US operation has excellent opportunities for FIELD SERVICE ENGINEERS based in the following areas:

1. Grand Rapids, MI
2. Fresno, CA

• Install new or modified equipment at customer facilities to ensure full functionality according to specifications.
• Perform all mechanical, electric, electronic and optical tuning and setup.
• Analyze, evaluate, and diagnose equipment problems independently.
• Conduct customer-training sessions on utilization and basic maintenance of system.
• Service and maintain installed equipment and preventive maintenance visits.
• Manage and control tools, test equipment, technical documentation and other assigned equipment.
• Prepare and submit applicable field service documentation.
• Mentor junior level Field Support Engineers both technically and administratively.
• Perform on-call, standby duty and travel as needed.
• Other duties may include, but are not limited to, instructing/training customers on operation and maintenance of equipment.
• Note: Essential functions may not be limited to the tasks and responsibilities listed within this section.

Field Service Engineer Job Requirements

Candidate profile

• Military training or equivalent experience in electronic system troubleshooting a plus.
• Experience in field service and customer support.
• Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits.
• Working knowledge of basic test equipment such as oscilloscopes and voltmeters.
• Knowledge of computer hardware and configurations.
• Strong problem solving skills with the ability to work on problems of diverse scope.
• Assist and support customers in a professional manner.
• Ability to establish and maintain effective working relationships with customers, internal and external associates, and management.
• A valid driver’s license with a good driving record.
• Excellent communication skills and the ability to deal effectively with customers in the English language are necessary.
• Adheres to all safety procedures.
• Spanish and other languages are a plus!
• Candidates must live within 50 miles of a major airport to be considered for the position.

• An Associate's degree in electrical, electronic, mechanical, mechatronics or industrial engineering is required.
• Bachelor’s degree is preferred.

• Extensive travel by car and by air, with overnight travel required. Job requires frequent bending and kneeling, lifting of up to 80 lbs.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Ability to pass criminal background and drug screening.
• Initial training is provided at the Denver facility for all candidates, ranging from several weeks to several months, depending on experience.

Field Service Engineer Application Information

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Field Service Engineer Summary

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