MyLearning/Service Coordinator Job in Hillsboro, United States

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

MyLearning/Service Coordinator Job Description

Introduction
ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA. 

Job Mission
Support the administrative function of the regional Customer Support office. ASML is a world leader in the manufacture of advanced technology systems for the semiconductor industry.  ASML’s corporate headquarters is in Veldhoven, the Netherlands. Manufacturing sites and research and development facilities are located in Connecticut, California and the Netherlands. Technology development centers and training facilities are located in the United States, Japan, Korea, the Netherlands, and Taiwan. Additionally, ASML provides optimal service to its customers via over 50 sales and service organizations in 16 countries. Founded in the Netherlands in 1984, the company is publicly traded on Euronext Amsterdam and NASDAQ under the symbol ASML. 

Job Description
KEY ACCOUNTABILITIES:

• MyLearning Administration: Maintain and distribute various lists and reports. Input and maintain databases. Independently execute Personnel-, Financial- and Facility Management- Administrative actions. Keep procedures and instructions up to date in the department and keep the involved people informed. Schedule the various MyLearning activities needed to support Hillsboro, USA wide, and Intel account team as required.
• Service Coordinator Support: Support the activities of the office/department and act as a service or logistic coordinator if necessary. Ensure the availability and distribution of office supplies. Assist management with planning, informing and assignment of resources for the execution of tasks, training and vacations.
• Reports: Work out and distribute various reports. On request search for and dispatch sorted and checked information like surveys and reports. Maintain files and databases to support the department/regional activities.
• Know how: Obtain and maintain knowledge of the concerning administrations in relation to the concerning business. Solve problems or get them solved. Transmit knowledge to colleagues within the office, like breaking a new colleague in.
• Improvements: Suggest and contain to improvements concerning the delivery of data, use of commands in databases and existing working methods.
• Reports: Register, summarize and balance timesheets and attendance/absence reports.
• Communication: Support in communication by answering and directing phone calls. Ensure timely actions/follow up on requests. 

MyLearning/Service Coordinator Job Requirements

Education
Advanced vocational education level, Associate's degree preferred, or equivalent experience. 

Experience

• Administrative knowledge and a minimum of 2 year work experience with various computer programs, with a strong focus on SAP (Outlook, Excel, Word, Power Point). 

• Works without the need of supervision.
• Accurate, fast, enthusiast, customer focused and flexible.
• Effective communication skills and ability to manage multiple tasks simultaneously in a fast paced environment; Good communication skills in written and oral English. 

• While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
• The employee is occasionally required to move around the campus.
• The employee may occasionally lift and/or move up to 20 pounds.
• May require travel dependent on company needs. 
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 
• Can work under deadlines. 
• The environment generally is moderate in temperature and noise level. 
• Must be able to read and interpret data, information, and documents.
• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Can learn and apply new information or skills.

MyLearning/Service Coordinator Application Information

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MyLearning/Service Coordinator Summary

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