CS HVM Sony Yamagata DUV Field Service Engineer Job in Tsuruoka, Japan

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

CS HVM Sony Yamagata DUV Field Service Engineer Job Description

Introduction The sector of Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations, as well as transferring


Job Mission 
The mission of the DUV Field Service Engineer(FSE), All relevant knowledge and supporting the customer in the use of these systems in his production process.

These supports are run by 24/7 in a customer production environment for achieving all committed system performance.


Job Description As a Field Service Engineer(FSE) of ASML Semiconductor equipment (Lithography), will support customer with operational equipment support, performance monitoring, mechanical/pneumatics/electrical/optical repairs/servicing and maintenance.

In case difficult issue happen, need escalate to upper line to get suitable help in proper timing to secure committed performance to customer.

FSE need to be onsite support by 24hx7days coverage. In order to do it, should expect to spend more than 50% of the time inside the clean room working with mechanical and electrical equipment and can work flexibly, Can accept shift working (12 hours , day or night) in case need.


Education Up to Technical College


ExperiencePreferably experience with Semiconductor tool/equipment or complex mechatronics systems (Aerospace, Robotics, Factory Automation, Actuators, Motion control or industries with related technologies)

Experience/knowledge with photographic exposure manufacturing process, application or etching manufacturing process inspection equipment, film equipment Industrial Machinery (Electronics) Service/Maintenance experience are preferredPersonal skills 

• Self-motivated and flexibility

• Pragmatic attitude, motivated, pro-active, self-driven and flexible

• High sense of responsibility and devotion

• Good team player who is committed to the success of ASML

• Good internal and customer communication skills.

• Strong customer focus

• Strong analytical ability and focus on problem solving

• Off line analysis capability

• Native level Japanese skill is required

• Fundamental English skill is preferred (around TOEIC 500).  If not, motivation to learn English and
increase TOEIC score in first year on the job is required


Context of the position  • On site support 5x8 hours and rotation standby in off hour and weekend. Some times need to do extend or shift working (12 hours , day or night) in case unscheduled system trouble or urgent situations.

• Monitor system status and take an action in case system issue happened

• Communicate customer about Day by day operation

• Escalate issue to upper line in case need

• Maintain system maintenance plan and align with customer about secure machine time and execute

• Discuss issue with colleagues in other group


Other information 
  • Our custmer has x3 sites in Japan so required Flexibility to travel to other sites for support to fill gap in each site situations.

• Flexibility required for the possibility of domestic or oversea transfer in the future, dependent on business needs.

• Sometimes need support to other site in Japan or other country (2 weeks to few months)



 

CS HVM Sony Yamagata DUV Field Service Engineer Job Requirements

 Up to Technical College




Preferably experience with Semiconductor tool/equipment or complex mechatronics systems (Aerospace, Robotics, Factory Automation, Actuators, Motion control or industries with related technologies)

Experience/knowledge with photographic exposure manufacturing process, application or etching manufacturing process inspection equipment, film equipment Industrial Machinery (Electronics) Service/Maintenance experience are preferred

 

• Self-motivated and flexibility

• Pragmatic attitude, motivated, pro-active, self-driven and flexible

• High sense of responsibility and devotion

• Good team player who is committed to the success of ASML

• Good internal and customer communication skills.

• Strong customer focus

• Strong analytical ability and focus on problem solving

• Off line analysis capability

• Native level Japanese skill is required

• Fundamental English skill is preferred (around TOEIC 500).  If not, motivation to learn English and
increase TOEIC score in first year on the job is required




  • On site support 5x8 hours and rotation standby in off hour and weekend. Some times need to do extend or shift working (12 hours , day or night) in case unscheduled system trouble or urgent situations.

• Monitor system status and take an action in case system issue happened

• Communicate customer about Day by day operation

• Escalate issue to upper line in case need

• Maintain system maintenance plan and align with customer about secure machine time and execute

• Discuss issue with colleagues in other group

CS HVM Sony Yamagata DUV Field Service Engineer Application Information

 
  • Our custmer has x3 sites in Japan so required Flexibility to travel to other sites for support to fill gap in each site situations.

• Flexibility required for the possibility of domestic or oversea transfer in the future, dependent on business needs.

• Sometimes need support to other site in Japan or other country (2 weeks to few months)



 

CS HVM Sony Yamagata DUV Field Service Engineer Summary

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