Fab Team Supervisor Job in Hiroshima, Japan

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

Fab Team Supervisor Job Description

Introduction
Customer Support (CS) is responsible for the delivery, installation, maintenance and optimization of ASML IC manufacturing system at customer Locations

Job Mission
The mission of Fab Team Supervisor manage Field Service Engineering group.
Drive the fab team towards maximaize support capability by strong leadership and ownership.

Job Description
- Key interface function between customer and Fab team, competency team and more upper escalation support lines.
- All information will coming to this position and he/she needs to set right priority and make decision to which direction to go.
- Acet as a bridge between the different shifts to ensure continuity in our process and ways of working.
- Ensure that the operation is adequately balanced (manpower and skills) to achieve designated goals.
- Gate keeper of customer in day-to-day operation
- Communicate and negotiate with customer about issue reporting, take machine time and make decision wiht customer

Education
Bachelors

Experience
at least 5 years of projessional experiences with Semiconductor equipment fiels support experience.
Prefarably 3 years with ASML

Personal skills
- self-motifated and flexibility
- Open for cultural differences
- Pragmatic attitude, motivated, pro-active, self-driven and flexible
- High sense of responsibitlity and devotion
- Good team player who is committed to the success of ASML

Fab Team Supervisor Job Requirements

Bachelors
at least 5 years of projessional experiences with Semiconductor equipment fiels support experience.
self-motifated and flexibility
 

Fab Team Supervisor Application Information

Fab Team Supervisor Summary

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