Factory - MPS First Line Support Engineer - Linkou Job in Linkou, Taiwan

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

Factory - MPS First Line Support Engineer - Linkou Job Description

Introduction
The sector Manufacturing is responsible for second line support in the production of scanners. PAS Manufacturing at Linkou Factory, is responsible for used PAS system re-manufacturing and spare part repair. 

Job Mission
• Solve production disturbances (DN/SO) escalated by SIE technicians during the refurbishment & field installation activities in a timely manner.
• Escalate unsolved disturbances to the next line of production support as required with the clarity of what is required for an effective problem solving process.
• Support the maintenance of operational documentation to meet ASML and ISO requirements
• Support the continuous improvement and optimization of the Refurbishment operation, including the interfaces with other internal and external organizations.

Job Description
To solve disturbances escalated by shop floor engineers in SIE team in ASML production environment.
• To escalate unsolved disturbances to the next line of production support in Production Engineering team in MPS Engineering department
• To engage in the activities, in ASML production environment, of continuous improvement to contribute in ASML’s efforts of becoming world class semiconductor equipment manufacturer.  

Factory - MPS First Line Support Engineer - Linkou Job Requirements

Education
Bachelor/Master degree in the Engineering discipline from university

Experience
• Experience : 0 - 5 years 
• Trouble shooting experience from semiconductor industry is a plus

Personal skills
• Proven records of problem solving skill
• Knowledge in factory refurbishment sequences or proven records/capability of learning complex subjects in 6 month time frame  
• Ability to communicate in English & Mandarin
• Pro-active attitude and taking initiative
• Analytical skills
• Helicopter view 
• Flexible but result driven
• Team player with excellent communication skills in a multicultural work environment
• Knowledge of SAP is a plus

Context of the position
• Reports to : VIS Team Leader  in MPS Manufacturing 
• Interfaces : Internal: Logistics, Test of PAS MFG, FASY of PAS MFG, PAS Engineering, Quality, MOS, and Facilities.
External: Minimal external interfaces are required.

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Factory - MPS First Line Support Engineer - Linkou Summary

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