Global Upgrades Technical Generalist Job in San Diego - CA, United States

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

Global Upgrades Technical Generalist Job Description

IntroductionASML US, LP brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA. ASML is one of the world’s leading manufacturers of lithography systems that help enable Moore’s Law and the creation of increasingly powerful and capable electronic devices. At our San Diego location we are renowned for developing both deep ultraviolet (DUV) lithography light sources and next generation extreme ultraviolet (EUV) light sources. We are a multinational company with over 70 locations in 16 countries, headquartered in Veldhoven, the Netherlands.If you have a passion for technology and innovation you’ll want to check us out. Be a part of ASML. Be a part of progress.This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with applicants who are immediately eligible to access controlled technology.The Global Upgrades teamWe travel the world advancing the creation of tomorrow’s microchips.We upgrade Extreme Ultraviolet (EUV) lithography equipment with ASML’s cutting edge innovations in semiconductor production. To support leading semi-conductor companies (ASML’s customers) and to receive the latest training on the quickly evolving EUV technology, our staff travels to various locations around the globe including Taiwan, South Korea, the Netherlands, and the United States. The Customer Support EUV Upgrades Team (CSEU) is a force driving maximum performance and availability for ASML’s customers, paving the way to bringing smaller and faster microchips to people’s everyday life.Position SummaryThe Global Upgrades Generalist travels globally throughout all phases of the project lifecycle (preparation, execution, evaluation) as the technical expert of the project team. Particularly during execution, the Generalist looks ahead at the daily plan to identify and mitigate technical risks in order to prevent known issues from occurring and drives progress towards a solution for occurring issues.Duties and ResponsibilitiesThe Global Upgrades Technical Generalist is the technical conscience of a complex upgrade project that typically requires more than 50 engineers and support personnel, with a planned duration of 2 to 15 weeks. You will work in a cross-functional, multi-cultural team throughout the project lifecycle: preparation, execution, and evaluation. This includes understanding the status of the project, advising on technical impact of changes, tracking issues, and driving progress to meet the project plan.Job Requirements·        Based out of San Diego, up to sixty percent (60%) worldwide travel is required with a duration of approximately 5 weeks continuous. Also, must be able to work in a 24 hour x 7 day environment, i.e. any shift, any day.·        Preparation:  Helps to manage all technical activities through ASML’s Zero Repeat Error Game Plan (detailed timed sequence of upgrade steps, schedule, procedures, parts, tools, resources, training, etc.) with the ultimate goal of executing a flawless upgrade.·        Execution:  Provides technical input during the daily upgrade activities at the customer site. This includes tracking technical issues from discovery through resolution and follow through on structural changes if needed, monitoring and helping drive project progress, and helping evaluate and manage project risk.·        Evaluation:  Helps in the creation of a Lessons-Learned presentation with all the issues encountered during the upgrade and how to contain or correct them before the next upgrade. Takes the initiative in defining significant improvement proposals.·        Proactively manages risks and is a key driver for safety at the customer site.·        Translate, statistically analyze data, and effectively report problems through written and/or graphical formats.·        Personally solves technical problems and implement solutions with available resources .·        Understands and effectively communicates technical issues with global colleagues and technical support and manages the solution paths.·        Provides assistance, guidance, training, and leadership to junior or less experienced Generalists and Upgrades Engineers.·        Performs other duties as assigned.Qualifications·        BSc degree (MSc is preferred) in Technology, Engineering and / or Physics. ·        Willing to travel up to 60%, up to approximately 5 weeks (continuous) at a time.·        Direct experience with ASML NXE systems (including its modules such as Source Vessel, CO2 path, and/or Scanner) is required for this position.·        A minimum of six (6) years engineering experience in a challenging environment with high tech products and complex production processes, preferably with trouble-shooting: analyzing problem to finding root cause and solution. Significant strengths in one or more of the following are considered a plus: electronics; control systems; hardware; lasers; optical components and metrology; or vacuum systems. ·        Ability to read engineering documentation and analyze complex data using statistical tools.·        Ability to lead and manage cross-functional and global teams to successfully meet their commitments.·        Structured approach to solving problems and implementing solutions to complex problems with available resources.·        Ability to define and track short and long-term goals and resources.·        Excellent written and verbal communication skills.·        Excellent organizational and planning skills.·        Excellent customer service skills, with an advanced understanding of customer relationship building.·        Excellent decision making skills and business judgment.·        High skill levels in the use of MS Word, Excel, PowerPoint, and electronic e-mail systems. Ability to use MS Project a plus.PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch The employee is occasionally required to move around the campus The employee may occasionally lift and/or move up to 20 pounds Will require 60% travel to the customer Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus Can work under deadlines Must be able to work in cleanrooms were cleanroom and safety clothing/equipment are required Schedule may vary considerably during upgrades at the customer, to include evenings and weekends as well as long hours The environment generally is moderate in temperature and noise level Must be able to read and interpret technical data, information, and documents Can observe and respond to people and situations and interact with others encountered in the course of work Can learn and apply new information or skills  
 

Global Upgrades Technical Generalist Job Requirements

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