ASML is one of the world’s leading manufacturers of chip-making equipment.
Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.
ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.
Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.
As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.
But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.
So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.
Introduction
We are looking for a Service Manager, who is an important interface between IT-SEI, other IT departments and the SDEV department. This is a challenging position and we are looking for an experienced person, able to manage and understand multiple solutions optimizing software development teams.
Job Mission
To effectively manage a Disaster Recovery (DR) sites for SEI services and so called SDEV Managed Applications.
Job Description
- Service Manager profile with thorough technical experience;
- Coordination of changes, maintenance, security improvements with SDEV;
- Be a partner for SDEV application owners;
- Take full responsibility for DR sites for all SEI services. This includes control over monitoring of the environment, checking delta’s in infrastructure and configurations;
- Be the central contact from SEI for Continuity Management within IT;
- Adhere to IT way of working and standards.
Education
Bachelor or academic level or equivalent in IT and/or Engineering.
Experience
- Minimal 5-10 years of relevant work experience in a similar environment;
- Thorough understanding of- and practical experience with managing technical teams;
- Good understanding of IT infra environments (network, databases, storage, servers, etc.);
- Good understanding of and affinity with the software development life cycle;
- ITIL certification is a pre;
- Stakeholder management;
- Budget/financial reporting.
Tasks:
- Communicate with stakeholders, most importantly IT Continuity Mngt and SDEV Managed Application owners;
- Review designs of DR site functionality;
- Review designs of SDEV Managed Applications;
- Manage infra and functional monitoring of the DR site;
- Chasing and escalating internal/external task assignees for progress on DR related tasks and implementation of agreed changes on a daily basis;
- Weekly reporting on status and progress for SEI and SDEV management;
- Stakeholder management with SDEV and IT staff;
- Define and report on KPI’s.
Personal skills
- Taking initiative;
- Result driven;
- Motivating;
- Influencing without power;
- Excellent communication skills;
- Proficiency in the English language;
- Customer oriented;
- Having a helicopter view.
Context of the position
The Competence Center Product is a sub-department within the IT organization; this department is responsible for the infrastructure and tooling for ASML’s development and engineering department.
Within this competence center there are three solution teams: mechanical, electrical and software engineering. The Continuity Manager will be active in the software engineering infrastructure team and works in a large team of skilled software lifecycle management specialists.
The Software Engineering Infrastructure (SEI) group is responsible for the complete software development environment that is used by almost 3000 product software developers within ASML.
Other information
ASML creates the conditions that enable you to realize your full potential. We provide state-of-the-art facilities, opportunities to develop your talents, international career opportunities, a stimulating and inspiring environment, and most of all, the dedication of a company that recognizes and rewards extraordinary performance.ASML Talent Exploration
Our selection process includes an online Talent Exploration that gathers information about your key drivers, your personal values, motivators and career ambitions. The Talent Exploration enables both you and us to explore if there is a mutual match - not only for today, but also for your future career at ASML.
To attract and retain the best people, we have a competitive employment conditions package, including
- Fixed 13th month;
- Attractive profit scheme (2017: 18%)
- 27 holidays and 13 additional free days.
Education Backgrounds: |
Software Engineering |
Specialties: |
Big Data Cloud computing / technology Compliance & security Computer Networks Testing |
Education Level: |
Undergraduate (Bachelors) Postgraduate (Masters) Doctorate (PH.D) |
Experience: |
10 - 15 years 5 - 10 Years > 15 years |
Languages spoken: |
English |
Job Location: | Veldhoven, Netherlands |
Keywords: | IT, software, engineering, Continuity Management, ITIL certification, Service Manager, Disaster Recovery, SDEV Managed Applications, |
Type: Job
Deadline: 22nd December 2024
Job reference (ID): 15214
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