Project Management Officer Customer Support Engineering Job in Veldhoven, Netherlands

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

Project Management Officer Customer Support Engineering Job Description

Introduction
Within the Customer Support (CS) New Product

Introduction
(NPI) department of ASML we are looking for a Project Officer (PMO), driving the project organization maturity for the operational excellence program.We are looking for an experienced project management professional, someone who can drive the project leaders and involved methods to the next step and next project management maturity level.

Job Mission
The CS New Product

Introduction
department delivers the competencies to manage the introduction of new technologies into the ASML worldwide service organization.
Within CS NPI we are responsible for providing Project Management methodologies and tools that improve the implementation and maintenance of ASML systems on customer locations.

Job Description
As a PMO in the team, your main contribution is:Enabling the execution of projects with high quality triple constraint management by driving the standardized way of working for project, program and portfolio management (P3M) into the organization;Support strategic decision making by gathering information on Key Performance Indicators (KPI’s), improving the CS values within the Stage Gate management process and delivering information on resource and project claim and allocation;Gathering lessons learned on P3M, connecting and sharing within the community of P3M users.Your day to day tasks contribute to the success of the Project- and Program Managers as you provide PMO services and take the lead in improvements. The team is growing  and your motivation to improve and grow as a team is an important asset for you to make a good fit in the team.

Education
Bachelor or Master degree in business economics, business administration, business engineering or a technical study

Experience
Project, Program and Portfolio management knowledge and experience (3-5 years); Preferably with a technical and engineering focusTrack record of leading process improvement projects;Experience with LEAN and AGILE.

Personal skills
Ability to influence without power;Excellent communications skills;A ‘Pro-Active’ attitude;English language skills (verbal and non-verbal).

Context of the position
In this position you report to the Manager CS NPI Project Office.

Other information
Willingness to travel internationally (up to 10%). After being successful; the PMO specialist role provides the opportunity to further grow into the project management career development path.Hiring manager: Martin van Dijk 
 

Project Management Officer Customer Support Engineering Job Requirements

Education
Bachelor or Master degree in business economics, business administration, business engineering or a technical study

Experience
Project, Program and Portfolio management knowledge and experience (3-5 years); Preferably with a technical and engineering focusTrack record of leading process improvement projects;Experience with LEAN and AGILE.

Personal skills
Ability to influence without power;Excellent communications skills;A ‘Pro-Active’ attitude;English language skills (verbal and non-verbal).

Context of the position
In this position you report to the Manager CS NPI Project Office.

Other information
Willingness to travel internationally (up to 10%). After being successful; the PMO specialist role provides the opportunity to further grow into the project management career development path.Hiring manager: Martin van Dijk 

Project Management Officer Customer Support Engineering Application Information

Willingness to travel internationally (up to 10%). After being successful; the PMO specialist role provides the opportunity to further grow into the project management career development path.

Project Management Officer Customer Support Engineering Summary

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