TF LAB Install Technical Support Employee Job in Veldhoven, Netherlands

ASML is one of the world’s leading manufacturers of chip-making equipment.

Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

Working at ASML
We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

TF LAB Install Technical Support Employee Job Description

Introduction
Are you a team player that likes to have a leading role in the introduction of the new DUV products and solving challenging technical issues in a LAB manufacturing environment? 
Do you like to work between the innovative environment of D&E and the cost effective LEAN Factory at the customer site?

Job Mission
The introduction of the new DUV products into volume production by defining requirements, reviewing design proposals and driving technical solutions for problems encountered during the (proto in Vhv) and pilot phase of the product at the customer site.

Job Description

• Facilitate DUV products definition
• Contribute in product Definition & Generation (requirement setting & design review)
• Give input to the MRS regarding requirements for install.
• Responsibility on first pilots to check install technical support deliverables to secure smooth install (process and product performance review).
• Use ‘lessons learned’ from the field in related NPI products processes to improve current products
• Facilitate DUV products introduction at the customer site
• Responsibility on first pilots validation (process and product performance review)
• Execute the delta process steps of the new product
• Execute proofbook if applicable
• Transfer Knowledge and skills of the delta of the new product towards the local NPI team
• Resolve disturbances: last escalation line at the customer site
• Take ownership for escalated issues (start to finish)
• Solve complex and cross-modular disturbances through team effort
• Minimize downtime on our systems and ensure on time delivery and premium quality to our customers
• Adapt ‘way of working’ to customer’s (FAB) processes and organization

TF LAB Install Technical Support Employee Job Requirements

Education
BSc. or MSc. level in Mechanical Engineering, Physics, Mechatronics or other relevant technical area.

Experience

• Knowledge of complex production processes, preferably in a high tech, low volume environment
• Languages: (Dutch and) English
• Knowledge of Lean Manufacturing, process optimization, statistical process control, FMEA, Quality Management Systems and Q-methods/techniques (preferred)
• > 2 years of working experience as (install) Technical Support engineer (preferred)
• Knowledge and experience with MS office Matlab preferred

• Willingness to travel
• Analytical, pragmatic, pro-active and customer oriented
• Result driven, focusing on quality and continuous improvement
• Takes initiative, high sense of responsibility and devotion; cope with stress, hands on mentality
• Good social/communication skills on different levels
• Good organizational skills
• Is a reliable team player and flexible, listens to and absorbs other ideas and opinions
• Is a quick learner, able to prioritize and operate independently and adapt to changing circumstances
• Has a broad technical and business knowledge, is a networker, shares information and knows how to find relevant information
• Self-assured and able to engage and convince people, also at higher management levels
• Is visibly present on the shop floor on daily basis

TF LAB Install Technical Support Employee Application Information

Please apply with your CV and cover letter by the 'apply' button below

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TF LAB Install Technical Support Employee Summary

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