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    Upgrade Coordinator Customer Support EUV (experienced and start Job in Veldhoven, Netherlands

    ASML is one of the world’s leading manufacturers of chip-making equipment.

    Our vision is to enable affordable microelectronics that improve the quality of life. To achieve this, our mission is to invent, develop, manufacture and service advanced technology for high-tech lithography, metrology and software solutions for the semiconductor industry.

    ASML's guiding principle is continuing Moore's Law towards ever smaller, cheaper, more powerful and energy-efficient semiconductors. This results in increasingly powerful and capable electronics that enable the world to progress within a multitude of fields, including healthcare, technology, communications, energy, mobility, and entertainment.

    Working at ASML
    We provide the world’s top chipmakers everything they need to create better performing, cheaper semiconductor chips. Simply put: we are an industry leader supporting industry leaders.

    As such, you’ll be encouraged to bring your best ideas and act on them. You’ll have the freedom, trust, and support in your field to experiment and solve complex challenges. Things are rarely dull when you’re constantly breaking new ground.

    But despite our fast-paced environment at the forefront of tech, we take your work-life balance and wellbeing seriously. A business is only as good as its employees.

    So join us, and you’ll be a part of a global collaboration. One that promotes creativity, the inclusion of highly diverse teams, and an exciting and dynamic work environment. Join us, and you’ll be a part of progress.

    Upgrade Coordinator Customer Support EUV (experienced and start Job Description


    Introduction
    Within ASML the Customer Support (CS) group is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations. One of the departments in this group is CS EUV Upgrades. The CS EUV Upgrades organization prepares and executes complex upgrades and other activities on ASML systems.

    Job Mission
    Manage, monitor, maintain and secure progress on complex field upgrades, repairs and other activities, enabling the field teams to unlock the potential of ASML products for our customers.

    Job Description
    As an ASML CS EUV Upgrade Coordinator you will be an ASML ambassador at customer sites across the globe. Work with the local and Veldhoven organizations to plan and make all necessary preparations for the on-time execution of the upgrade or repair.Ensure timely availability of the right Means, Manpower, Methods, Materials, Tooling to bring the machine on the best performance level.Onsite coordination of the upgrade including: manpower scheduling, parts, tooling upgrade sequence preparation (daily planning for engineers),in cooperation with PL and GeneralistsDeal with fast changing circumstances and change plans accordingly on the spot.Assist other upgrades by help in resolving issues, taking up certain tasks in Veldhoven and representing the project/upgrade in update meetings.Identify, document and drive improvements w.r.t. Safety, Quality, Cycle Time and efficiency.Daily reporting of upgrade progress and issues.Transferring knowledge concerning the newly upgraded system to the local engineers to sustain the system by themselves. (contributing role)Create evaluation report. (contributing role)
    This position will require international travel (up to 50%) to the field offices worldwide, of which partly unscheduled/ad-hoc travel is required.

     

    Upgrade Coordinator Customer Support EUV (experienced and start Job Requirements

    Education
    Bachelor’s degree (preferably in Electronics, Mechatronics, Mechanical Engineering, Physics, or Computer Science)

    Experience
    Experience in a customer support department for high tech products: Photo-lithography, Electro-Mechanical or Ultra Clean Vacuum. Engineers with 2-3 years `hands-on’ experience is preferred.We also encourage starters to apply if they have similar (internship) experience. Personal skillsOpen for cultural differencesMotivated, pro-active, self-driven and flexibleHighly stress-resistantTake the lead during escalations and drive for solutionsSelf-sustaining and ability to prioritize activities and coordinate a broad range of specialists, ensuring action plans are carried outAnalytical abilityGood documentation skillsMultitasker with the ability to work in different and difficult working environmentGood team player who is committed to the success of ASMLGood customer skillsStrong communication skills, verbal and written, in English 

    Context of the position
    Flexibility to travel to other countries including Taiwan, Korea, USA with short notice (up to 50%) if needed, with uninterrupted periods up to 6 weeks in a row. Certain level of unscheduled/ad-hoc travel will be required. Candidates are expected to support the CS Upgrades for at least 2-3 years upon completion of training.This position requires flexibility. This position requires access to U.S. controlled technology, as defined in the United States Export Administration Regulations. Qualified candidates must be legally authorized to access such U.S. controlled technology prior to beginning work. Business demands may require ASML to proceed with applicants who are immediately eligible to access U.S. controlled technology.

    Other information
    ASML creates the conditions that enable you to realize your full potential. We provide state-of-the-art facilities, opportunities to develop your talents, international career opportunities, a stimulating and inspiring environment, and most of all, the commitment of a company that recognizes and rewards outstanding performance. 

    What is working at ASML like? Check this out: https://www.youtube.com/watch?v=qXpAMguP-vQ

     

    Upgrade Coordinator Customer Support EUV (experienced and start Application Information

    Please apply with your CV and cover letter by the 'apply' button below

    Remember - you found this opportunity on Qreer.com

    Upgrade Coordinator Customer Support EUV (experienced and start Summary

    Education Backgrounds: Electrical Engineering
    Mechanical Engineering
    Mechatronics
    Specialties: Electronics / Components
    Mechanics
    Mechatronics
    Education Level: Undergraduate (Bachelors)
    Experience: 0 - 2 years
    2 - 5 years
    Languages spoken: English
    Job Location: Veldhoven, Netherlands
    Keywords: mechatronics, mechanical, physics, computer, science, electronics,

    Apply

    ASML

    Veldhoven, Netherlands
    HR Department
    View Company Profile More Jobs with

    Type: Job

    Deadline: 20th November 2024

    Job reference (ID): 14735

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