About Us:
Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.
General
• Genesys’ goal is to be The Undisputed CX Leader in the Cloud
• We have 3 Customer Experience Platforms Portfolio:
Pure Cloud
Pure Connect
Pure Engage
• We have the Broadest Solution Set in the Industry
Customer Engagement
Employee Engegement
Business Optimization
• Our technology connects companies and customers ensuring that companies and their customers
• have the ability to be connected 24/7
• We do continuous development and integration – you see your work in deployment frequently.
• We encourage Open Source contributions and participation in user groups and company sponsored training and development.
• We offer best in class people experiences. Our biggest competitive advantage is OUR people.
